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Embracing Uncertainty: The Cognitive Dimension with Gary Klein, PhD | Ep 17

No Way Out

CHAPTER

The Importance of Six Sigma

"I have enough enemies in the world that I don't need to make new ones all the time," he says. "It turns a creative vital organization into one that's obsessed with avoiding errors and doesn't really care about what the consequences are, even if it squelches insights."

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