The hidden costs of holiday consumerism
It's Been a Minute
00:00
Online Returns - The Real Number of Returns
30 to 50% of online purchases are returned. Most brick and mortar stores have like an eight % return rate. About 25 per cent of on land returns, period, are trashed. They go into a land fill. And what isn't is then thrown away. There's a lot that happens in between stuff that is trashed and stuff that is sold full price to a new customer.
Transcript
Play full episode
