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Episode #185 Mark Goulston

FranklinCovey On Leadership

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The Art of Listening in Leadership

This chapter emphasizes the critical role of listening as a skill in leadership, particularly in the realm of mental health. Through personal anecdotes and the concept of the Michelangelo Mindset, the speaker illustrates how effective listening can evoke hope and foster connections in difficult situations. Additionally, the chapter introduces the HUVA exercise to enhance communication skills, encouraging listeners to practice deeper engagement in their conversations.

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