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448 The Insight Book by Anthony Tasgal

The Marketing Book Podcast

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The Rise and Fall of Starbucks

Douglas Rushkoff: What was the insight that led to their dramatic growth with Howard Schultz?rushkoff: There are a number of insights, stories that I give in the book as a case study section. The Starbucks one, which again, most hopefully listeners will be familiar with, was based on a piece of sociological analysis at the time. rushkoff: For me, that is an insight, because it's a completely different way of configuring the way that that market had previously been aligned.Rushkoff: When scientists come up with something new, they don't go eureka. They go, that's funny Yes. That for me is what an insight

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