The Fintech Frontier: Disruption and Trust

This chapter explores the evolution of fintech, focusing on the roles of key players like Capital One and T-Sys in transforming credit provision. It examines the challenges faced by startups in gaining market traction against established banks, while emphasizing the importance of technology partnerships and user trust, particularly among younger demographics. The discussion highlights innovative solutions emerging in both developed and emerging markets, driven by changing consumer behaviors and the need for efficient payment systems.