Introduction

On this episode of There Has to Be a Better Way?, co-hosts Zach Coseglia and Hui Chen interview Nitish Upadhyaya, director of behavioral insights at R&G Insights Lab. Nitish is a lawyer and behavioral scientist whose research has focused on how humans interact with bots. Based on Nitish’s findings, the three discuss how technology might complement human strengths in the ethics and compliance world. They also touch on human-centered design and Nitish’s revolutionary way of thinking about effective training programs.