4min chapter

The Engineering Leadership Podcast cover image

Leveraging your values as first-principles to shape strategy & decision making in your eng org w/ Ludo Antonov #138

The Engineering Leadership Podcast

CHAPTER

How to Conduct User Interviews More Consistently

The way that these interview user interviews came about was again through us realizing that when we shipped that feature that was a little bit of a light bulb moment. We wanted to build a rules engine that is able to like catch bad signals and bad actors and effectively blocked them from doing just bad things on the system. It really came down to asking questions of like okay well what is necessary for the first phase. Do we need to build everything or can we start with a more modest basic system but something that is extensible in the future? And I think going through all of that decision tree massively helped simplify things and get us to the right outcome.

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