17min chapter

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DOP 247: Navigating the Nuances of Developer Relations

DevOps Paradox

CHAPTER

Roles and Responsibilities in Shaping the Product

This chapter discusses the roles of product managers and technical salespeople in understanding and shaping the product based on customer needs. It emphasizes the importance of user research, building relationships, and adding value to the business through partnerships and content collaboration. The chapter also highlights the role of developer relations (DevRel) in building trust with the community and the challenges of balancing marketing and trust-building.

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