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The one thing that destroys design portfolios with Sarah Doody | Episode 18

Shaping Design

CHAPTER

How to Maintain a Successful Relationship With Your Customers

"There's all kinds of stuff that come up behind the scenes. I hope that doesn't sound too negative, but it's the reality of any business," she says. "It means having people in my customer service inbox that can read my mind and think like me basically"

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