
Mastering the Art of Communication ( w/ Charles Duhigg )
Secret Leaders
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The Art of Communication and Active Listening in Leadership
This chapter explores the significance of active listening and understanding in effective communication, highlighting reciprocal vulnerability and the power of storytelling. It emphasizes the role of CEOs in creating a space for open dialogue and collaboration, using examples from high-profile incidents to illustrate the importance of thoughtful communication in leadership roles.
Transcript
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