AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
039: Good Designers are Good at Business with Joe Leech
User Defenders – UX Design & Personal Growth
The Importance of Understanding What Users Want
The biggest issue we have as user experience people is not understanding what it is that our users want. We know companies, at least they're always pay lip service to the fact that they want to be customer focus. And for me, when the reality of the hype doesn't meet the hype, that's when things start to go wrong. So again, I spent a lot of time picking up after internal UX teams that have launched something and it's gone wrong.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode