Navigating the Challenges of Vertical Agents

What if you had a digital partner that worked tirelessly, mirrored your work style, and even knew your blind spots? This episode explores the fascinating concept of your AI "work twin"—not a clone, but a true collaborator and digital chief of staff.

Knownwell CMO Courtney Baker, alongside CEO David DeWolf and CPTO Mohan Rao, dives into how AI is revolutionizing the workplace—not by replacing humans, but by augmenting them. They unpack what makes an effective AI collaborator, why “training your twin” matters, and how AI tools thrive on manners, tone, and consistency. You’ll learn how to onboard AI like a team member, iterate through conversations (not just prompts), and leverage AI memory to boost productivity.

In the second part of Pete Buer’s interview with Max Gabriel, CEO of Augmented AI, the spotlight is on why AI is “eating SaaS.” Max unpacks the rise of vertical AI agents, how they challenge traditional SaaS models, and why the future of enterprise tech may lie in intelligent, context-aware agents. From onboarding AI like a new hire to the market economics that favor lean AI startups, Max delivers a masterclass on what business leaders need to do now to prepare.

Explore how to empower your human workforce with AI, avoid being left behind, and build a smarter, more responsive organization. Visit Knownwell.com to learn more or watch this episode on YouTube.

AI Knowhow is brought to you by the team at Knownwell.