Introduction

If you had to compare all the online payment methods available to us, digital wallets like Paytm have gone through the roughest of waters.  From being the life-saver during demonetisation to being left behind by UPI, digital wallets haven't had it easy.

But last week, UPI parent NPCI released a circular about the use of digital wallets that brought a ray of hope albeit after a bit of confusion. It had to do with certain charges being levied on transactions over Rs 2,000.

How could it work as a shot in the arm digital wallets and who is actually going to pay these new charges?

Diclaimer:
*Paytm’s founder Vijay Shekhar Sharma is an investor in The Ken.
*The Ken has been part of multiple programmes initiated by GPay parent Google for news organisations globally, including, most recently, its 2022 APAC Innovation Challenge.