3min chapter

Decoder with Nilay Patel cover image

UiPath CEO Daniel Dines thinks automation can fight the great resignation

Decoder with Nilay Patel

CHAPTER

How Long Does It Take to Replace the Legacy Software in Conecenter?

Robots will help customer service raps do a better job of interacting with customers. Robotic systems can be replaced in three years, rather than one at a time as previously thought. The company has already been used by banks to replace their legacy soft ware software.

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