This chapter explores the bias towards addition in problem-solving, questioning why our instinct is to always think about adding to improve a situation. The chapter discusses various experiments that demonstrate people's inclination to add rather than subtract, and highlights the importance of considering subtraction as a valuable option.
Bureaucracy exists to provide consistency and structure, but it often stifles creativity and productivity – and breeds misery. In this episode, Adam investigates why we wind up with stupid rules, how to cut red tape without creating chaos, and what it takes to hack bad policies for a greater good. Available transcripts for WorkLife can be found at go.ted.com/WLtranscripts