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KFC vs Chick-fil-A | The Henhouse Heats Up | 4

Business Wars

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Turmoil and Transformation in the Fast-Food Arena

This chapter discusses the turmoil at Kentucky Fried Chicken as management failures and quality concerns threaten its position in the fast-food industry. With franchisee discontent and looming economic pressures, significant corporate challenges and competition from Chick-fil-A spark a dramatic narrative of survival.

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