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Best of Business Wars Daily | The Power of Nuggets | 5
Business Wars
Order Ahead
Josh Levs: Restaurant chains track this religiously. They fear that if you see a long line, if you think it's going to take long, you'll just leave. He says Dunkin Donuts is the fast food chain he thinks about most frequently. "I would put in my order and I would grab my iced coffee ... then cross the street again"
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