Are You Optimist or Pessimist?

i always wonder, i always asked folks like you, are you optimistic or pessimist? But where we're going, because most people are not in your position. Most people have to put the shackles on of that nigne to five, or whatever. It isnt be. And you sayto ve to put on the optimism, but on rather, what they have to do is optimistic. They have to stay af to stay optimistic. In a way i don't n can you seei am. You've got o stay optimistic at work. I mean, that's what customers service is all about. What am i? This is also a topic that comes up with dan elsburg