1min chapter

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Insights from the Frontlines of Consumer Tech

a16z Podcast

CHAPTER

The Importance of Making First Sale

Tracy Sun, co-founder and SVP of Seller Experience at Poshmark shares how the way the internal team conducted themselves in the very earliest days has rubbed off on the marketplace. She says a seller making their first sale is one of the most important milestones that a seller can make in their journey of Poshmark. Tracy also discusses how they've stayed close to the customer and among the sea of metrics that you can pay attention to as a marketplace,. Tracy shares the one, the place, the greatest thumb on the scale. It's not even the second sale, it's the first sale.

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