4min chapter

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To Improve AI Outcomes, Think About the Entire System

HBR IdeaCast

CHAPTER

How to Adapt to Uncertainty

A lot of organizations have this capability for AI in one place, right, or with one data science team. Where does this need to change? Think about what happens when you are dealing with a lot of uncertainty that you can't predict it. And so a good way to deal with that is to develop rules. So we take what might have been a decision and say, well, we don't know what's going to happen, so we just choose X or Y.

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