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The Jeff Patton Hypothesis: Successful Teams Focus on the Who Before the What
The Product Science Podcast
How to Map Experience
Jeffrey Toobin: One of the things that I remember from when you came in to do the workshop at Shutterstock was the example that you use in the beginning about how people get ready for their day. That used to be the most reliable way I can teach people how to map experience is to ask them to think back to this morning and write down everything they did, he says. Toobin: There's a TED talk from a guy named Tom Wujak. If you've got a wicked problem, first make toast. He says making a case for doing this kind of visual spatial modeling for modeling complex systems.
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