What Can You Come Back From?

The first thing isfess up. Own your mistake. Don't make a thousand excuses. Be professional and own it. One of the best ways to own it is ring. Pick up the phone and say, i am so, so sorry. I am really sorry about this. And after you've done that, send them up a follow up, ma, and say,  i really need to apologize for that. But at boyd's going to take some work. We're all human, ter we're all human. Yes, let's talk for a second about that, like the magnitude of the mistakes. So what can you come back from, and what can't you