15min chapter

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197: Deep Dive: How to Build AI Features and Why it is So Dang Hard with Barry McCardle of Hex

The Data Stack Show

CHAPTER

Challenges of Building AI Features in Products

This chapter explores the difficulties of transitioning from AI demos to fully functional AI products in production, with a focus on integrating AI into different industries like customer support. The discussion includes challenges in productizing AI features, such as prompt engineering and improving AI performance, highlighting the importance of human interaction in training AI models and the iterative process of enhancing accuracy through feedback loops.

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