116. New Ways of Thinking About Volunteer Data & Tech with Chris Martin
Volunteer Nation
00:00
Enhancing Volunteer Engagement through Innovative Communication Strategies
The chapter delves into innovative ways organizations can enhance volunteer engagement by treating communication as a service, such as utilizing a system where volunteers exchange hours for rewards like cinema tickets. It discusses leveraging storytelling and social proof for collecting volunteer feedback, as well as embracing evolving technologies like voice activation and AI to cater to volunteers' needs. Additionally, it explores the challenges of tracking volunteer hours efficiently and the adoption of tech solutions like geofencing and task tracking software to support volunteers, even debunking assumptions about older volunteers being uncomfortable with technology.
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