Library Expansion and Transit Innovations

This chapter explores the British Library's £1.1 billion expansion project, enhancing its role as a community hub with new facilities for engagement and research. It also delves into New York City's shift from the MetroCard to a modern contactless payment system, spotlighting the challenges of tech adoption amidst diverse user needs. Comparisons are drawn between global cities' advancements in digital payment systems, emphasizing the importance of accessibility for all.