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2min chapter
Sohrab Ahmari: Mark Zuckerberg is fooling MAGA
Undercurrents
Navigating Complaints in the Age of Automation
This chapter explores the challenges users face when addressing complaints with tech companies, highlighting the frustrations of automated systems. It also reflects on communication barriers encountered in journalism, particularly regarding editorial decisions and the dynamic nature of controversial topics in the media.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode