
E221: Turning eCommerce Pain Into CX Pleasure With Proactive Order Tracking & Communication - Jessica Meher, Wonderment - THE ECOMMERCE EDGE Podcast - 26 May 2023
THE ECOMMERCE EDGE Podcast with Jason Greenwood
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How to Be a Successful 3PL in the Shopify Ecosystem
We have had a couple of occasions where the 3PL doesn't talk to Shopify very well. And we're like, hey, if you want to be a really successful 3PL in the Shopify ecosystem, here's what you need to actually do for your brands. So that's been super helpful for them. Yeah, it makes complete sense. I would want some kind of ammunition to go and talk to my carrier because oftentimes these carriers don't necessarily have massive incentive to change the way that they do things for one merchant. If effectively they can go to this merchant and they can say, hey, look, we're going to potentially open up some additional market or help you open
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