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2min chapter
Leo Kang from Plum Capital on $ATTO
Yet Another Value Podcast
Is a TENTO the Main Business?
So about 60 to 65% of their business is traditional call centers. But the other 30 to 35% which is the really exciting part of the business is, you know, performance driven contracts where the TENTO actually solves a specific problem for the customer related to CRM and BPO based on the model that they hit. Yes, it could be something as simple as, hey, we want to hit this amount of upsells for this customer service, whether it's a telco service, or they want to do some sort of marketing plan.
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