Communication is a craft, and the craft that you teach, and you have to work at it. One of the most important things is to be able to provide clarity in a timely way. The landscape for that particular question has changed hugely over the last five or 10 years. It's one of the most complicated and challenging set of questions in leadership communication.
As the dean of Stanford Graduate School of Business, Dean Jon Levin knows the importance of crafting the right message and sharing it in the right way. But, as he says, one of the biggest challenges for any leader is to know what to communicate, and how.
How do leaders strike the balance between being clear and directive, and as Levin says, “leaving space for people to form their own opinions, to discuss ideas, to debate”? He joins host and lecturer of strategic communications Matt Abrahams to discuss on this episode of Think Fast, Talk Smart.
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