#CX 61: A Culture of Customer Obsession w/ Ned Arick
B2B Growth
00:00
The Importance of Customer Experience
The experience that someone has with you is really your differentiator in 2020. For me, it's the holistic end to end experience that a customer encounters when they engage with your brand. It's not just how they interact with your website or with your sales team or marketing. And so for me, I think we've done a really good job in business.
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Transcript
