Microsoft Teams Impact on Telephony, Patrick Watson, Head of Research Cavell
Microsoft Teams Insider
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Telephony Evolution and Microsoft Teams Impact
This chapter explores the transformation of telephony and unified communications, focusing on how traditional telecommunications providers are adapting to market changes. It highlights the rise of Microsoft Teams in the telephony space, analyzing its disruptive influence on service providers and the adoption trends among users. The discussion also addresses key demographic differences in technology usage and the strategic positioning of Microsoft Teams, emphasizing its integration benefits over competitors.
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