Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership cover image

GA 613 | Revealing Hidden Truths with Billy Taylor

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

00:00

Hard on Process, Easy on People

Billy outlines holding standards via process, using the standard as 'the bad guy' while supporting people to meet it.

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