Lessons from the Challenger Tragedy and Organizational Communication

Author Ian Leslie talks about his book Conflicted with EconTalk host Russ Roberts. Leslie argues that, far from being a negative thing, conflict is often the essential ingredient that helps us get to the right answer or best solution. Because some of our best thinking comes in collaboration with others, learning how to disagree civilly when our views conflict is the key to productive conversation in business and in marriage. The conversation includes a surprising defense of confirmation bias.