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3min chapter
Customer Obsession in Action - Case Study from Mailchimp
Level-up Engineering
Are You Planning to Do It Again?
I loved it. And we got really great fee back. People asking about doing it again. No concrete plans at the moment, but definitly thinking about it. I bet a lot of people find in their organizations sometimes it's really hard to know, who's the decision maker or, you know, where do i get like the finork hay? Sometimes you have to ask forgiveness and not permission. So this was actually, i'm a really great example of that, and im a good learning opportunity.
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