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Creating happy, high-performing teams with Lauren Peate & Samantha Wong
Wild Hearts
The Importance of Culture in Startups
Culture is really crafted and it's top-down. early employee joining a company that is just with founders new the first 10 15 do you have any tips or advice for operators who might be joining a company that are sub 20 people? i would say it's an ownership mentality like you are hopefully literally an owner in terms of having ESOC or employee shares. Lack of transparency is a big one egos and an unwillingness to acknowledge what we don't know, not being empathetic enoughnot holding high standards for people.
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Speaker 3
early employee joining a company that is just with founders new the first 10 15 do you have any tips or advice for operators who might be joining a company that are sub 20 people that might impact the company in a really positive way that especially if they've found themselves in a company that hasn't really thought about culture oh from a culture perspective i mean culture is
Speaker 2
really crafted and it's top-down and in terms of like what makes it really awesome like early employee i would say it's like a really it's an ownership mentality like you are hopefully literally an owner in terms of having ESOC or employee shares and a founder is just running around wearing so many hats doing like probably three people's job and the extent to which you can
Speaker 1
see what is
Speaker 2
the work that needs to be done that i can take away without even asking and just being very high responsibility proactive about it is such a huge lever for founders it has such a compounding benefit to to founders when you can hire those sorts of people really early and for the employee like it's almost limitless growth for those sorts of people in companies as well awesome magical stories can flow from them and
Speaker 3
what do you think is the difference between a terrible culture and an amazing one so let's start with terrible because it's so so it's easier so
Speaker 2
lack of transparency is a big one egos and an unwillingness to you know acknowledge what we don't know and and sort of take a very like scientific inquiry approach to building a startup like everything's a hypothesis right and so everything's there to be proven or disproven and so i think like that balance between having very clear conviction around your vision and a sort of go through the walls mentality is so important in startups but also become a destructive force internally for the culture if people feel like they can't challenge even potentially to bring better ideas or contradictory evidence or being able to kind of course correct in the face of contradictory evidence sort of not being empathetic enough not holding high enough standards for people the modern version of nepotism is like i used to work with them or i'm mates with them or you know what you know somehow having a non-merit based recognition system any form of bullying and you know harassment when
Speaker 3
you
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