2min chapter

How to Be Awesome at Your Job cover image

1020: The Three Keys to Being Inspirational with Adam Galinsky

How to Be Awesome at Your Job

CHAPTER

The Power of Written Praise

This chapter explores the significant effects of expressing gratitude and praise through written communication. It highlights an example of a bank president sending personalized birthday emails, demonstrating how written gestures create lasting positive feelings for both the sender and the recipient.

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