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#2: Uber’s Director of Design, Didier Hilhorst, on what it took to redesign a global product

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The Hot Fix

A, ye, i think it goes back to what we're talking about earlier, a bit of communication, and also a education. A, so literally, their first prototype was a box. Ah, becausek that, to me, is a rare thing. It's not that engineers don't care, that manters don't know how to work with engineers to make them care. I just think it's rare to find a level of collaboration around polish.

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