How to Start a Billion Dollar “Boring” Business (w/ Paul Orfalea)
Noah Kagan Presents
00:00
What Makes a Good Manager?
I spent all my time in the good stores understanding why. I could just tell if I'm going to have a good visit or a bad visit. What made a good store was the manager, the morale of the manager. From the cash register looking out, we were the most neat organized business on earth. But from the front door in, we weren't. We were an operating company that happened to sell. And I wanted to convert us to a selling company that operated. That was a part of my frustrations. I knew every one of my weaknesses.
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