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Sp Ep Ian Summers AdvantageGo & Aidan O' Neill DOCOsoft: Higher Added Value & Better Service

The Voice of Insurance

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Evolution of Roles and Client Service in the Insurance Sector

This chapter explores the evolving roles in the insurance industry, prioritizing client service and productivity gains over cost-cutting. It emphasizes the impact of technology on traditional practices and the importance of adapting to modern expectations for a more efficient industry ecosystem.

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