2min chapter

The Startup Ideas Podcast cover image

Breaking Down Top DTC Brands with Legend Nik Sharma

The Startup Ideas Podcast

CHAPTER

How to Leverage AI to Improve Your Customer Service Experience

There's a similar stack that exists in AI that you can leverage. People act like AI is fresh in 2023, but people have been building an AI for a decade. The customer service application is really interesting. We would live on the site as a chatbot and we could basically train it. This bot eliminated 96% of customer inbound inquiries.

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