If you were to capture the best communication advice you have ever received as a five to seven word presentation slide title, what would that be? Try as best you can for kind speech. Don't set expectations that are are unachievable. Who is he communicator that you admire and why? I had a teacher who, when i was getting my first graduate degree at san jose's state,. His listening was so profound, his attention was so focussed on someone else. Because he was all there in his listening. That observing behaviour taught me something that was really profoundly helpful in my career.
In relationships between imperfect people, mistakes are inevitable. And when we find ourselves with damaged connections, it’s a specific kind of communication that can help us make amends.
Fred Luskin is the Director of the Stanford University Forgiveness Project, and has devoted much of his career to researching the way forgiveness affects our psychological, relational, and physical health.
“Apology is one of the few things that research shows actually facilitates forgiveness,” Luskin explains. In this Think Fast, Talk Smart podcast with host and strategic communication lecturer Matt Abrahams, Luskin outlines what it means to truly say we’re sorry.
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