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Capital One: Sanjiv Yajnik
Wisdom From The Top with Guy Raz
How to Change the Engine on the Plane While It's Still Flying
Rick sharp said in a leadership meeting, there are more customers walking into the best by than into circuit city. The question is, can you change the trajectory of a company where every process, every calendar of every person is tuned to the optimization of what made it successful in the past? And that change needs a combination in my mind, of leadership and management. You don't get to be the darling of Wall Street or the largest consumer electronics retailer without great talent.
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