Capital One: Sanjiv Yajnik
Wisdom From The Top with Guy Raz
00:00
How to Change the Engine on the Plane While It's Still Flying
Rick sharp said in a leadership meeting, there are more customers walking into the best by than into circuit city. The question is, can you change the trajectory of a company where every process, every calendar of every person is tuned to the optimization of what made it successful in the past? And that change needs a combination in my mind, of leadership and management. You don't get to be the darling of Wall Street or the largest consumer electronics retailer without great talent.
Transcript
Play full episode
