Sandrine Krasnopolsky: It's really important to move in stages and stop and look back. We're really excited about AI but it's not going to replace humans, that's the other key piece. The value of AI within the KM Brown is understanding how the tool made the decision or the recommendation That's being put in front of you.
Enterprise Knowledge CEO Zach Wahl speaks with Sandrine Krasnopolski, Knowledge Management Director at Fragomen, the largest immigration law firm in the world. With 25+ years of experience in immigration, people, project, and knowledge management, Sandrine specializes in successfully leading teams, implementing knowledge management initiatives, and developing process efficiencies to support optimal client service and insightful content development.
In conversation with Zach, Sandrine discusses the unique role of knowledge management at Fragomen as an incubator and delivery system for knowledge and as a revenue generating venture.
Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.
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