Utilizing Behavioral Insights for Healthcare Improvement

Nordic Chief Medical Officer Craig Joseph, MD, talks with Kit Delgado, MD, emergency room physician and director of the Penn Medicine Nudge Unit. They discuss his role in the Penn Medicine opioid task force, the impact of small, technology-based solutions on the patient experience, and what medicine can learn from the world of auto insurance. They also talk about the integration of behavioral economics into clinical workflows, utilizing technological solutions to decrease ER visits, and how to ask difficult questions as a physician.

Show Notes:

[00:00] Intros

[09:54] The Penn Medicine opioid task force

[20:04] Injury prevention research

[21:49] Lowering distracted driving rates

[27:55] Injury and death prevention

[34:20] Asking tough safety questions of parents

[36:04] Dr. Delgado’s favorite well-designed thing

[38:12] Outros

For more information, including a full transcript, click here.