In this episode, Anne Shenton, CEO of Ascend Strategy & Design, a HubSpot Diamond and Advanced CMS Implementation certified solutions partner, joins Gray MacKenzie to dig deeper into the impact of implementing EOS.
Whether it's self-implementation or with a professional implementer, you will learn how an agency quantifies the impact of implementing EOS.
Topics discussed in the episode:
- How Ascend balances using ninety.io and ClickUp and their approach on how to leverage using both tools
- Ascend's quick background story and how they first discovered EOS
- Anne's career journey, her passion for websites, and how she navigated her career growth
- How Ascend Pivoted from being just a department to being its own agency
- The Impact of EOS on culture development and the downside of self-implementation
- How Ascend's screening process involves its core values.
- One of the unusual metrics that Ascend has is "Employee NPS."
- Anne's own tech stack and tool recommendation
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Resources mentioned in this episode:
