4min chapter

Oxide and Friends cover image

Shipping the first Oxide rack: Your questions answered!

Oxide and Friends

CHAPTER

The Importance of Understanding Your Problem

"It's like reminds me when I was in college, you know, they didn't support Linux on the university network," he says. "I don't care what you are a customer of, but to be told that I'm not going to investigate your problem because of something that you're doing is quite literally victim-blaving." He adds: "We want to we believe that in order to deliver better, you need to be able to deliver system ... But then importantly, you can deliver better and much better customer experience"

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