3min chapter

At Work with The Ready cover image

Brave New Work 44. Prioritizing Your Priorities With Even/Overs

At Work with The Ready

CHAPTER

Customer Enthusiasm

When you have the spark of an idea, just try to put it in these terms. And prioritize the thing nobody else is looking at. I think a lot of those come from counterintuitive tradeoffs that organizations have decided to make. Customer delight seems like a pretty good place to draw things to a close. If you are liking what you're hearing, please do give us a review and tell us about your even overstatements.

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