4min chapter

The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 738: How Shopify Implements AI Across Sales and Product with Mike Tamir, Head of AI at Shopify

The Official SaaStr Podcast: SaaS | Founders | Investors

CHAPTER

Enhancing Search Relevance and Quality on Shopify with AI

The chapter delves into Shopify's use of AI to improve search relevance for users, emphasizing the importance of quality evaluation and metric tracking. It highlights the balance needed between different dimensions of relevance, such as direct product matches and complementary items, to optimize business outcomes.

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