[Part 2] Reverse Interview: The Secret to Tactical Trust in Negotiations with Kwame Christian and Jannies Burlingame
Negotiate Anything
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The Power and Pitfalls of Empathy in Negotiations
This chapter examines the vital role of empathy in negotiation contexts, identifying its strengths and potential drawbacks. It differentiates between automatic and intentional empathy, highlighting their importance in achieving balance between emotional engagement and professionalism. The discussion emphasizes the significance of self-awareness and understanding others' emotions to navigate complex negotiations effectively.
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