
101. Tap the Power of Psychological Contracts with Pam Kappelides
Volunteer Nation
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Understanding Psychological Contracts in Volunteering
The chapter explores the concept of psychological contracts in volunteering, tracing its origins from employment relationships to the volunteer sector. It emphasizes the importance of aligning expectations between volunteers and organizations to enhance engagement and satisfaction. The discussion delves into the impact of meeting or failing to meet volunteer expectations on their loyalty and reputation, stressing the significance of creating a fulfilling experience for volunteers.
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